Job Description:

Key Accountabilities and Responsibilities:

• Lead analysis, design, and implementation of business application solutions to meet business needs, ensuring alignment with industry best practices and organizational standards
• Collaborate with business stakeholders to gather requirements, conduct gap analysis, and define functional specifications for applications’ configurations and customizations.
• Provide day-to-day ERP application support as part of a team and be responsible for supporting a variety of third party and in-house interfaces/integrations.
• Maintain comprehensive documentation of system configurations and processes.
• Identify and implement process optimizations and automations, working closely with business users to enhance productivity.
• Develop training materials and conduct training sessions to ensure end-users are proficient in using the systems/applications.
• Collaborate with external third-party vendors, contractors, and consultants to develop and enhance new and existing systems/applications and integrations.

Education:

• Degree or diploma in computer science, or equivalent qualification and applicable job experience.

• 6+ years’ experience working with MS Dynamics AX2012 AND D365FO as a BSA or functional consultant.
• Strong expertise in MS Dynamics AX2012 AND D365FO functionalities, configuration, and customization capabilities, particularly in supply chain, manufacturing, and finance processes.
• Skilled in business process analysis, requirements gathering. Ability to document business processes, translate business requirements into technical solution requirements
• Proficient in data migration and integration with third-party applications using APIs, web services, or middleware solutions. Commercial experience in implementing and supporting EDI integrations with MS Dynamics platforms.
• Strong customer service approach, proactive, collaborative attitude, outstanding interpersonal skills and experience working with cross functional teams.
• Self-motivated, with a high sense of accountability and urgency. Flexible & adaptable, ability to manage competing priorities and work in a dynamic, results-oriented matrixed environment.
• Experience with Service Desk software (e.g. Jira or any other)
• Experience in Project management and associated methodologies (e.g. Agile, Scrum, Waterfall, Kanban, Prince 2, Six Sigma)

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