We’re seeking a full-time, Monitoring Resource for a complete cloud application, with basic SQL knowledge.
- Have experience in Monitoring.
- Basic knowledge of SQL
- Ability to create detailed functional documents and SoP
- Strong written and verbal communication abilities
- Solid organization skills, including time management and prioritization.
Education Qualification:
BE/B. Tech in Computer Science
Roles & Responsibilities:
Data and job monitoring activity.
- Follow calendar to ensure activities are completed and data are available
- Review and interpret the pattern of file receipt and prepare the plan accordingly
- Create, fill, and maintain the logs on regular basis without a delay
- Create and maintain SoP, rule-based runbook documentation.
- Communicate with business regarding file delays, file unavailability from vendor and follow-up to resolve.
- Take complete responsibility of the task end to end
- Support and monitor the process
- Identifying and reporting issues
- Should be able to work quickly and efficiently
- Estimate and deliver on tasks with high level of accuracy in an agile environment
- Communicate effectively and proactively with customers, Project Manager and project colleagues for the delay and unavailability of data files and to improve existing process and documents for monitoring.
- Should be ready to work in Evening shift and flexible with timings for any support tasks
- Ready to support during the weekends. (extra days and shifts are payable/comp off )